KB Article Auto-Generator (From Resolved Tickets)

Watches resolved tickets, detects the ones representing novel/recurring issues, and auto-drafts a knowledge-base article with the resolution path. Reviewer approves → publishes to Zendesk/Intercom Help Center → future tickets on the same issue get auto-resolved. Turns support volume into a compounding-content machine instead of a Sisyphean pile.

Discovered on Internal via @thetalkinghedge