First-notice-of-loss claim intake: Claude reads the FNOL data, classifies severity + coverage applicability, pulls the relevant policy language via RAG, flags potential coverage-gap issues, routes to the correct adjuster + priority queue, and pre-drafts the initial acknowledgment letter. Compresses a 4-hour claim-intake cycle to 15 minutes + human sign-off.
Discovered on Internal via @thetalkinghedge